Shenzhen Airlines' Announcement on Ticket Refund and Change Rules for Injured and Sick Passengers

To further enhance the customer service experience, we are now
clarifying the criteria for ticket change and refund for passengers who are
injured or ill after purchasing a ticket, as well as those who are traveling
with them

shenzhen_airlines’_announcement_on_ticket_refund_and_change_rules_for_injured_and_sick_passengers.pdf
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